[GameBreaker64]

My sister has a custom email server set up through SmarterMail and it allows insecure connections, which is good because I'm running an old version of IRIX. I tried using it with Netscape Mail but it doesn't work. I was wondering if there is anyone here who could help me out?

For one thing, I can't send any mail. It contacts the mail.exampledomain.com server (that's not actually what it's called), and it tries to send the message, but IRIX returns an error saying it could not connect to the server.

However, I am able to get a little further with receiving mail. It can contact the POP3 server but it says the username or password is incorrect. I think I know why this is the case, and I'll explain so here:

When I click "Get Mail" in Netscape Mail, it asks "Please type in the password for POP3 user 'example@mail.exampledomain.com'." Such an address does not exist on my sister's mail server, and I'm not sure it even can exist.

Is there any way I can resolve this issue?

Thanks!

[Raion]

Something's wrong with your settings here and really without having someone who can actually troubleshoot your password and be on your system I'm not sure how much we can do to help.

I did email troubleshooting for 7+ years at various jobs; and really you would need to check the authentication log of the server to make sure that it's logging the POP3 login attempts and other things.

Try setting the username to the full email address, that's probably causing your issue. It's also possible that Netscape mail is just terrible

[Shiunbird]

+1 on the configuration issue.

It seems that your sister has it set to have the users and/or mailboxes to be user_name@server_fqdn. As Raion said, it should be the full e-mail address.

My setup has mail.domain.com but not a single mail domain is set in such way.
I have some alias domains pointing to my main domain and 2 full domains hosting mailboxes.

Maybe Netscape mail is too old to understand autodiscover or autoconfig DNS configuration. If your sister's mail server is serving only a single domain, ideally you forget multiple domains and just use user_name as user name, pointing to user_name@domain mailbox, as it reduces complexity and things that can go wrong.